Privacy Policy

Last updated: January 2025

About This Service

YoutubeTranscripts.cc is operated by PaperLab.cc. You may see "PaperLab" or "PaperLab.cc" in payment receipts, billing statements, and other business communications.

1. Information We Collect

Account Information: When you sign up using Google OAuth, we collect your email address, name, and profile picture from your Google account.

Usage Data: We collect information about how you use our service, including YouTube URLs submitted, transcript extraction history, and usage patterns.

Payment Information: Payment processing is handled by Stripe. We do not store credit card information on our servers. See Stripe's Privacy Policy for how they handle payment data.

Technical Data: IP addresses, browser type, device information, and access logs for security and service improvement purposes.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our transcript extraction service
  • Manage your account and credit balance
  • Store your transcript history in your personal library
  • Process payments and send transaction confirmations
  • Communicate service updates and support responses
  • Improve our service through usage analytics
  • Prevent fraud and ensure service security

3. Information Sharing and Disclosure

No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties.

Service Providers: We share limited data with trusted service providers:

Legal Requirements: We may disclose information if required by law or to protect our rights and users' safety.

4. Data Storage and Security

Storage Location: Your data is stored on secure servers primarily located in the United States, with global CDN distribution for performance.

Security Measures: We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits.

Data Retention: We retain your account data as long as your account is active. Transcripts are stored until you delete them or close your account.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your transcript library data
  • Withdraw Consent: Opt-out of optional data processing

Regional Rights: Depending on your location, you may have additional privacy rights under local laws such as GDPR (EU), CCPA (California), Australian Privacy Act, Singapore PDPA, or other applicable data protection regulations.

6. Cookies and Analytics

Essential Cookies: We use necessary cookies for authentication, security, and basic functionality.

Analytics: We may use privacy-focused analytics to understand service usage and improve user experience.

Your Control: You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable data protection laws.

9. Third-Party Services

Our service integrates with:

These services have their own privacy policies and terms of service. We encourage you to review them.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: contact@youtubetranscripts.cc

Customer Support: support@youtubetranscripts.cc

For region-specific privacy inquiries, please include your jurisdiction in your message.